Terms of Service
Last updated: January 2025
Welcome to Spring Water Gutters. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.
1. Services
Spring Water Gutters provides gutter installation, repair, cleaning, and related services to residential and commercial properties in the Dallas-Fort Worth metropolitan area. All services are subject to availability and our assessment of the project requirements.
2. Quotes and Estimates
Quotes provided through our website or by our team are estimates based on the information available at the time. Final pricing may vary based on:
- Actual measurements and site conditions
- Unforeseen complications discovered during work
- Changes requested by the customer
- Material cost fluctuations
We will communicate any significant changes to the quoted price before proceeding with additional work.
3. Scheduling and Appointments
We make every effort to arrive at scheduled appointment times. However, due to the nature of our work, delays may occur. We will notify you as soon as possible if we anticipate being late or need to reschedule.
4. Payment Terms
Payment terms will be specified in your service agreement. Generally:
- Small jobs: Payment due upon completion
- Large projects: May require a deposit with balance due upon completion
- We accept cash, check, and major credit cards
5. Warranty
Spring Water Gutters provides the following warranties:
- Workmanship Warranty: We stand behind our work. If any issues arise due to installation errors, we will correct them at no charge.
- Material Warranty: Materials are covered by manufacturer warranties, which vary by product.
Warranties do not cover damage caused by severe weather events, improper maintenance, or modifications made by others.
6. Limitation of Liability
To the maximum extent permitted by law, Spring Water Gutters shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
7. Property Access
By scheduling service, you grant our team access to your property to perform the agreed-upon work. You are responsible for:
- Ensuring safe access to work areas
- Securing pets during service visits
- Informing us of any known hazards
- Moving vehicles or obstacles that may impede work
8. Cancellation Policy
We understand plans change. Please provide at least 24 hours notice if you need to cancel or reschedule an appointment. Repeated no-shows may result in a service fee for future appointments.
9. Website Use
When using our website, you agree not to:
- Provide false or misleading information
- Attempt to access restricted areas of the site
- Use the site for any unlawful purpose
- Interfere with the site's operation or security
10. Intellectual Property
All content on our website, including text, images, logos, and design, is the property of Spring Water Gutters and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
11. Indemnification
You agree to indemnify and hold harmless Spring Water Gutters, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.
12. Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Dallas County, Texas.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. Continued use of our website or services constitutes acceptance of the updated Terms.
14. Contact Information
For questions about these Terms of Service, please contact us:
Spring Water Gutters
Email: info@springwatergutters.com
Phone: (469) 555-0123